All Courses
Basic Support Training
This training explains the basic of the Support process related to Clinomic’s medical devices and services. It explains what issues the support team handles, how the support at Clinomic can be reached, What information should be included in support requests and how an incident is defined at Clinomic.
32 minutes
3 steps
SOP-SU_Support (inluding Incident Handling)
This training explains the framework for managing customer feedback and technical issues related to Clinomic’s medical devices and services. It explains the relevant steps to process support tickets including the detection and handling of incidents.
30 minutes
2 steps
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